Kekriya Privacy Policy — Your Data, Our Responsibility

Kekriya ("we", "us") is an online gaming platform committed to providing Bangladeshi users with a safe and enjoyable gaming experience. This Privacy Policy ("Policy") explains how Kekriya collects, uses, and safeguards your personal information.

This Privacy Policy applies to Kekriya's website, mobile application, and all related services. It takes effect the moment you access our platform or create an account.

• This policy has been developed in accordance with international GDPR standards and local data protection regulations.
• We respect your privacy and never use your information without your permission.
• You will be notified in advance of any changes to this Policy.
• For any questions regarding our Privacy Policy, please contact us at [email protected].

Kekriya only collects the information necessary to provide you with the best possible service. We never gather unnecessary or excessive data. See the full list below.

Kekriya is fully transparent about every purpose for which your data is used. We will never use your information for any purpose without your consent. The primary purposes are detailed below.

• Account Management: For your registration, login, account security, and profile updates.
• KYC Verification: To verify your identity and age — this is a requirement under our licensing terms.
• Financial Transaction Processing: To process deposits and withdrawals quickly and securely.
• Customer Support: To address your complaints, questions, and concerns.
• Security Monitoring: To prevent fraud, money laundering, and misuse.
• Personalised Experience: To recommend games and offers tailored to your preferences.
• Marketing Communications: To send promotional messages only with your consent.
• Legal Liability: Retaining necessary data to meet regulatory requirements.

Kekriya never sells your personal information to third parties. In certain circumstances, limited data may be shared — always in the interest of protecting you.

• Payment Provider: bKash, Nagad, Rocket — only the information necessary to complete transactions.
• KYC Verification Partner: A secure third-party platform for identity verification.
• Game Providers: Technical game session data used solely for game operation.
• Legal Authorities: Where required by court order or as part of a legal investigation.
• Audit Body: Limited data for license renewal and compliance verification.

Kekriya uses cookies and similar tracking technologies on its website to enhance your browsing experience and improve the platform's performance.

• Essential Cookies: Essential for maintaining login sessions, security verification, and core platform functionality.
• Performance Cookies: To analyse platform usage and improve our services.
• Preference Cookies: To remember your language, theme, and other preferences.
• Marketing Cookies: With your consent only — to show you relevant offers.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

Kekriya follows the highest industry technical standards to protect your data. Multiple layers of security ensure your information remains protected at all times.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security for accessing your account.
• Firewall & DDoS Protection: Our servers are protected against cyberattacks.
• Regular Security Audits: Third-party cybersecurity experts conduct regular audits.
• Data Masking: Masking technology is used to store sensitive information (such as card numbers).
• Access Control: Only authorised personnel may access specific data.
• Backup & Recovery: Data is securely backed up and can be swiftly recovered in the event of any incident.

Kekriya does not retain any data beyond what is necessary. A defined retention period is set for each category of information.

Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.

As a Kekriya user, you have full control over your own data. Below is a breakdown of each of your rights and how to exercise them.

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You can ask us to stop using your information for specific purposes.
• Right to Data Portability: You can receive your data in a structured format.
• Right to Object: You may object to the use of your data for marketing purposes.

Kekriya is an 18+ platform. We do not knowingly collect data from minors. Our KYC process ensures that only adults are able to create an account.

• Should we become aware that any data has been collected from a minor inadvertently, it will be deleted immediately.
• If a parent or guardian believes their child's data may be held by us, please contact [email protected].
• Set up a password or parental controls on your device to prevent minors from accessing this platform.

Kekriya may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or platform notification.

• If you see a new "Last Updated" date at the top of this page, it means the policy has been revised.
• Continuing to use the platform after a policy update will be considered your acceptance of the revised terms.
• You have the right to close your account if you do not agree to the updated policy.
• Previous versions of this policy are available upon request.